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m2news Help / Support - Crashing out of IE7 when uploading an image

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Peter Posted on 17 Jun 09, 12:17:57
A Member
Joined: 17 Jun 09
Posts: 2
Hi,

I have successfully uploaded and inserted several images into a newsletter I am working on, but yesterday and this morning (using two different computers), I have run into a problem when I try to upload another image.

I click on the "Insert or modify an image" icon and the new window comes up. I then browse to the image I want to upload (11kb, dimensions = 250x194), but when I click the "Go" button, my browser crashes (I am using Internet Explorer Version 7.0.5730.13). I wondered if there was something wrong with the image, but I tried another small image file and that caused the same problem.

Are you able to see what the problem is? Thanks, - Peter
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Roger Posted on 17 Jun 09, 16:30:17
A Moderator
Joined: 11 Dec 08
Posts: 373
Hi,

This is due to the latest "upgrade" to the internet explorer browser. If you use Firefox, you won't have a problem www.firefox.com
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Peter Posted on 18 Jun 09, 09:58:39
A Member
Joined: 17 Jun 09
Posts: 2
Thanks Roger. I thought if I stayed with IE7, I'd be OK. I didn't even realise there had been an update applied to my browser, but you were right. When I installed Firefox, the image uploaded perfectly. Once that is done, I can go back to IE7 to complete the edits. Unfortunately, the (vast) majority of my subscribers are using IE, so I need to make sure the document looks OK in that browser. - Peter
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