Email help > Set up email
POP3 or IMAP?
When setting up your email on your device/computer, you have 2 methods to choose from, 'POP3' and 'IMAP'.
POP3 moves the email from the server to your computer but also lets you leave a copy behind for other devices to get as well. As long as one of your devices is set to remove from the server after a week or so, you won't have any issues, and email management will be all automatic.
IMAP leaves the mail on the server and your email program just reads it from there. You might run out of mailbox space if you use IMAP and don't keep on top of deleting or archiving un-needed emails (including sent items) and emptying the trash. Outlook will do this automatically for you.
Incoming email:
- Server: mail.your domain name - replace with your website domain name - eg. 'mail.mediatwo.com.au'
- Encryption method: SSL/TLS
- POP3 Port: 995
- IMAP Port: 993
- Require login using secure Password Auth - Unticked
Outgoing email:
- Server: mail.your domain name - replace with your website domain name - eg. 'mail.mediatwo.com.au'
- Encryption method: SSL/TLS
- Port: 465 or 587 (whichever works)
- Require login using secure Password Auth - Unticked
- Outgoing (SMTP) requires authentication - Ticked
- Use same settings as incoming - Ticked
To edit your existing account in Outlook, do the following:
- Click File
- Click 'account Settings' button
- In the drop menu, click 'Server settings'
Enter your details in the windows similar to the below images, but replacing the username, password and server with your settings.
